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Post-thanksgiving valentines
Grant and I made each other valentines today. I feel like they have the same vibe.
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Thanksgiving
The kids sitting at the table and just chatting and relaxing before dinner. We ordered in from The Old Library and it was perfect and amazing.
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Engineering Happiness in Public Support Channels

Originally posted on Happiness Everywhere: Have you ever desperately looked for support and ended up on a company’s Facebook page? Have you ever tweeted at the brand you really love? What about the one that you can’t stand? Have you ever wondered what it’s like to be on the other side? My name is Oliwia…
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Science class
First was dissecting starfish, then frogs. Ele asked for frog dissection for her birthday.
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Nine!
Today they’re nine!
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Can you transform customers into happy, loyal, passionate fans?

Originally posted on Happiness Everywhere: Do you have what it takes to join Automattic’s world-class customer support team? We get rave reviews like these: I can see now why everyone raves about your customer service. When fixing my mistake you were fast, courteous, and professional and didn’t make me feel like an idiot, even though…
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Sacrificial artifice
We get to where we are because of how hard we work and the skills we cultivate, and not necessarily because of the things we sacrifice. I’m taking part in a leadership development course at work, and the core exercise is to participate in an inquiry council. Every person brings one problem or challenge to…
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Putting the “boy” in “buoyant”
I told him never again in the bathroom. You gotta have boundaries about what rooms they can walk on the ceiling in, you know?
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Hide and seek
Everyone knows when Henry hides, look up first.
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Working at Automattic

We are hiring. Let’s not bury the lede here: we’re hiring a lot of roles, and would love to see you apply! We’re looking for great communicators, folks with a growth mindset, and of course, relevant experience (which varies depending on the role). We’re working on improving our hiring diversity, trying out different job boards…


