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Free expression vs. proactive safety
Moderating open platforms at scale On Tuesday, March 24th, I gave a presentation at the London Trust & Safety Summit on the topic of holding the tension between free expression (something that Automattic is deeply invested in defending) and proactive safety (something that is necessary for healthy platforms). The presentation received a lot of wonderful…
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Purposeful
As I was lying in bed this morning, slowly waking up, I started reading this book that was recommended by our CEO, Matt. Butterick’s Practical Typography is exactly what it sounds like, lovingly presented. I was instantly rocketed back in time to the period of my life when I worked at Mackenzie-Childs. I loved that…
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Icing and offsides
I’ve spent a lot of time over the holiday break in hockey arenas (or at outside rinks), and been able to witness a simply incredible breadth of examples of both icing and offsides. I, like nearly everyone else who doesn’t play the sport, conflate the two pretty much non-stop. So I’m periodically looking up their…
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Empathy as a leadership discipline
Note: I first posted this internally at work. I shared a draft with my husband who encouraged me to post it publicly. Empathetic leadership is often framed as a personality trait. You either have it or you don’t. You’re warm or you’re direct. You lead with care or you lead with clarity. That framing has…
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Oliver Jeffers
Grant and I share an enthusiasm for the work of Oliver Jeffers. While I don’t think we have all his children’s books, we have a pretty substantial stack (including at least one missing one which is illustrated by him, The Day the Crayons Quit. Fittingly, the book seems to have quit our house. And another…


